Digitalization order in Mcdonald
On the next visit to the Farmington McDonald's, you might want to eat inside and check out the brand new kiosks. If you're picking up food in the drive-thru, soon you will begin to see a new outdoor digital menu.
"It is part of McDonald's vision for the restaurants to update all 14,000 restaurants across the system by the year 2020," said Kay Butler, franchise owner of the Farmington and Rosemount restaurants among other places in the country.
"We fully remodeled the lobby and included some new features and we aren't really done - we will be getting outside digital menu boards in the drive-thru," Butler said. Butler said the restaurant also included two occupations to improve the consumer experience for guests eating meals indoors.
Guests may purchase food at the new stand-up menu kiosks located in the front of the restaurant. Soon, new outdoor menu boards will resemble the inside menus that scroll Big Macs and fries on revolving, full-color menu screens. You can see more tips and updates about how to get mcdonalds survey rewards from https://mcdvoicey.com/
"It will be visual and you'll have more chances to find out exactly what the sandwich looks like," Butler said.
The inside remodel didn't add any additional seats, but the new design offers a more open design that looks visually larger because they pumped out a wall. The distance allows guests that are eating in the dining area to be more visible to restaurant staff. The inside walls were created with neighborhood appeal.
We were able to put some real images of downtown," Butler said. A front wall indicates an artistic rendering on wallpaper of this historic Exchange Bank building in downtown Farmington. Another wall is coated with road mapping.
A new way to order
Guests can order food at the new kiosks or at the counter.
"The reality is it is just one more point of ordering and a few folks prefer to linger and look at the menu, and they are not sure what we've," Butler explained. "It is a means for them to put their purchase and personalize things if they want to take their time"
Some individuals may be immune to purchasing food in kiosks because they think this activity will eliminate workers' jobs.
"But it's truly the complete opposite because we needed to hire extra people and we have to have someone out there constantly taking care of customer service and helping them and be sure to ask if they need anything," said April Manifold, manager in the Farmington McDonald's.
"Clients can still take orders at the counter and you are given a number to sit down and read or sit down with the children and they are not standing and waiting and then we will bring their meals out to the tables," Butler said.
Now that McDonald's had deployed cellular ordering on smartphone apps, clients can also place meal orders on a phone and then pick orders up indoors or in drive-thru windows.
Soon, clients will have the ability to order and have meals delivered in the home or work place. This fast-food delivery will be a partnership and co-branding using Uber Eats, Butler said. There's no minimum order amount for your future food shipping. The Rosemount McDonald's restaurant will undergo an interior remodel following year.